1. My remote control is not working correctly, what should I do?

Please check the following possible reasons & solutions: Check your batteries to see if they need to be replaced. Check the indicator light on the transmitter. Check the dip switches in both the remote and the receiver (if non-learn receiver) to make sure both are in the same position. If the switches are in the correct position and the remote is not functioning, the alternative cause could be the receiver in the fan. Check the wall switch by flipping it on and off, then retry.

2. I have a remote control fan and it turns on and off on its own. What could be wrong?

The remote controls are designed to use radio frequency to control the fan and lights. The cause of your remote turning on and off on its own maybe because it is picking up another radio frequency. They are designed to pick up any range up to 40ft. If you have multiple fans in your home using different remotes, you will need to change the individual remotes to different frequencies.

3. I have an older fan with a discontinued control system, and it is not working, what do I do?

Most fans with older control systems that have been discontinued (parts, receivers, controls, etc.) need to be updated to a more current control system. If the fan has no separate receiver and the receiver is built into the fan, it is likely that it needs to be updated as well.

4. Can my fan be reversed via Wall Control or Remote Control?

Universal Control Systems do not include the reverse function. If your fan has a reverse switch on the motor housing then that is the only way to reverse the fan, via the switch. Otherwise, unless stated on the available control that’s included or the upgrades, the fan cannot be reversed via wall or remote control.

5. Can I use a remote control to control multiple fans?

While it is possible to have a remote control of multiple fans, it is not recommended. The frequencies can get blocked off and ideally un-sync the fans. For example - both fans are on high speed and you’re not close enough to both so one will stay on high speed and the other will change to the new speed pressed. Thus it is recommended to have one control unit per fan.

6. Can I use a wall control to control multiple fans?

While there are many types of wall controls that control multiple ceiling fans. There are, however, no wall controls that will control multiple ceiling fans with lights.

7. Can my wall/remote control dim my CFL bulbs?

Currently, we do not sell any type of CFL light fixture that is equipped with the dimming ability.